Volume LI, Issue  8                                                                                   October 2003

> The enrollment message: Demonstrating a firm grasp of the perfectly obvious

> Change Readiness Assessment: Apocalyptic tales

> Impact assessment: Brooding on the chaos

> The Communications plan -- a journey into delusional thinking?

> Activity mapping: Harnessing an organization's fear & loathing of computers

> Input to Training: Schedules, butts-to-seats, and other rituals of the doer-bees

> Position mapping -- an under-appreciated form of corporate proctology

> Input to Security: Dancing with paranoids & other services to the emotionally fragile

> Supervisor workshops: Explaining the perfectly obvious to the utterly indifferent

> Post go-live assessments -- haiku? Or iambic pentameter?

> Lessons Learned and Plausible Excuses

Chuck Kern leads Bayer Corporation's Organizational Change and Technical Education Center (OCTEC), an element of Bayer's NAFTA-wide IS organization. OCTEC provides a comprehensive range of services to manage organizational change, including: Guidance on best practices to implement and sustain change benefits; Education & Training solutions; Documentation services; Tools and methods that enable change management solutions.

Chuck has worked at Bayer Corporation for 20 year. He is a graduate of the University of Pennsylvania (BA), Columbia University (MS - Information Science), and Siena Heights University (MA - Education). Prior to joining Bayer, Chuck served as a naval officer, taught college, and worked as a systems analyst in the Power Utility and Manufacturing sectors.